LACE

Frequently Asked Questions

  • My access code does not work. What should I do?

    Please email help@lacelistening.com and include your access code. We will look up your code and assist you with any issues.

  • I've forgotten my password. What do I do?

    Please email help@lacelistening.com to reset your password. You must send your email from the account you used when you registered from an account.

  • Do I need an email address to signup?

    Yes, you will need a valid email address to signup for a new account and access the training programs.

  • Why do you ask for my demographic information?

    We use this anatomized data to enhance and personalize the interactive training programs and information displayed throughout the training. Your privacy is important to us. We are committed to safeguarding your privacy online. We will not sell, trade or rent your personal information to others. We will never share your personal information with anyone for any reason without your explicit permission. View our Privacy Policy for more information.

  • How do I change my account email address and/or password?

    Please visit your Account Page to update your email address or account password.